Below FAQ are some common concerns of our clients, if you have other questions, please just send it to sparklygowns@gmail.com Below FAQ are some common concerns of our clients, if you have other questions, please just send it to sparklygowns@gmail.com
Please send your question to info@sparklygowns.com. Also, you can text via WhatsApp, Viber, Snapchat to 208.227.3790 A member of our staff will contact you soon on working days. Please send your question to info@sparklygowns.com. Also, you can text via WhatsApp, Viber, Snapchat to 208.227.3790 A member of our staff will contact you soon on working days.
Each dress is made differently, so please check the size chart on the dress page that you are looking at for accurate sizing information. Each dress is made differently, so please check the size chart on the dress page that you are looking at for accurate sizing information.
Our Business is an online store. Mom and daughter owner small business. We ship from Beaverton, Oregon., US Our Business is an online store. Mom and daughter owner small business. We ship from Beaverton, Oregon., US
Due to the nature of the garments, we do not accept returns, refunds, cancellations or exchange unless the item was damaged upon receipt. Unless dresses are damaged, defective, or incorrectly delivered (i.e. incorrect item is delivered, item delivered to address other than provided at the time of order, etc.), they CANNOT be returned or exchanged. Please red our sales policy: https://www.sparklygowns.com/policies/refund-policy Due to the nature of the garments, we do not accept returns, refunds, cancellations or exchange unless the item was damaged upon receipt. Unless dresses are damaged, defective, or incorrectly delivered (i.e. incorrect item is delivered, item delivered to address other than provided at the time of order, etc.), they CANNOT be returned or exchanged. Please red our sales policy: https://www.sparklygowns.com/policies/refund-policy
We accept the following methods of payment: Paypal, Amazon Pay, Credit Cards: Master Card / VISA / AMEX / DISC Money Order: must be in U.S. funds. For international orders: Paypal. We accept the following methods of payment: Paypal, Amazon Pay, Credit Cards: Master Card / VISA / AMEX / DISC Money Order: must be in U.S. funds. For international orders: Paypal.
Usually, 70% of our items are in stock. If we do not have the item you requested in stock, we will contact you within 48 business hours for figure out. Usually, 70% of our items are in stock. If we do not have the item you requested in stock, we will contact you within 48 business hours for figure out.
We usually take 3-4 business day to process the order and ship to you. The product will It will be delivered within 7-10 business days once it ships. Also, you can choose other fast shipping methods via UPS or Fedex. We usually take 3-4 business day to process the order and ship to you. The product will It will be delivered within 7-10 business days once it ships. Also, you can choose other fast shipping methods via UPS or Fedex.
Yes, we do. We can ship outside to USA via USPS, but if you have another shpping service preference, let we know. We can arrange another methods. When shipping internationally, the time is different for every country, and also depends of the times in your country. Usually, it takes more than three weeks. NOTE: All International shipments are subject to duties and taxes. Custom and import charges are not included in our shipping charges. Yes, we do. We can ship outside to USA via USPS, but if you have another shpping service preference, let we know. We can arrange another methods. When shipping internationally, the time is different for every country, and also depends of the times in your country. Usually, it takes more than three weeks. NOTE: All International shipments are subject to duties and taxes. Custom and import charges are not included in our shipping charges.
Yes, for Cellestial Collection, we can make custom orders. Other collections, you can order only the colors that we show in the menu. Yes, for Cellestial Collection, we can make custom orders. Other collections, you can order only the colors that we show in the menu.
Sure, you can contact us throught the online form, email: info@sparklygowns.com or via SMS, WhatsApp, Viber (1) 208.227.3790 Sure, you can contact us throught the online form, email: info@sparklygowns.com or via SMS, WhatsApp, Viber (1) 208.227.3790